Our business and OBM is located in Johannesburg (Gauteng), South Africa. Our services are open to the rest of the world.

An OBM is an individual who takes care of the day-to-day operations and management of a business, usually online, on behalf of the business owner.

An OBM typically has more experience and a broader range of skills than a virtual assistant. OBMs are responsible for managing the overall operations of a business, while virtual assistants are generally responsible for specific tasks.

This is a question we get asked a lot. Given our +20 years in Corporate South Africa and working within many local and multinationals in a contract capacity, we've been exposed to numerous systems, management styles, staff and industries. OBMs can handle a variety of duties, including project management, customer service, marketing, and social media management. To help you decide which tasks we can assist with, we've created a checkbox Tasks List on Google Docs. Click on link to access the form A brief will be collated during our initial consult. Also make a list of tasks that you need to be completed, prior to our consult. Then identify the criteria that make them ideal for delegation. You might also have routine tasks which you positively hate doing or tasks that take up too much of your time. Why not send them to us?

If your tasks can be done online via the world wide web then you may consider hiring an Online Business Manager or Virtual Assistant. We provide both. Typically, clients who are time-poor, understaffed, or looking to save on their overhead costs hire Virtual Assistants. A few industries I can think of include: Solopreneurs & Entrepreneurs Small to Medium sized businesses Authors Professional Speakers Entertainment Artists Business Consultants Professors Personal/Business Coaches Non-Profit Organisations Marketing Consultants Company Executives Music Festival Directors

1. Quick learner 2. Listens to instructions 3. Multi-tasker 4. Excellent communication skills 5. Management skills 6. Knowledge and experience in the work 7. Confident 8. Think inside out of the box 9. Courageous 10. Can do attitude or whatever it takes to get the job done kind of approach to the work 11. Proactive 12. Self Motivated

Privacy Policy Your privacy is extremely important to us. It is ProficientOBM's policy to respect your privacy regarding any information we may collect from you across our website, www.proficientobm.com We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 26 January 2022.

An OBM works closely with the business owner to understand their goals and objectives, and develops a plan to achieve them. The OBM is responsible for implementing the plan and keeping the business owner informed of progress.

If you're finding that you don't have enough time to handle the day-to-day operations of your business, or if you're struggling to keep up with the demands of your business, an OBM may be able to help.

You can measure the success of your OBM by setting specific, measurable goals and tracking progress towards achieving those goals. Additionally, you can measure success by looking at key performance indicators (KPIs) such as website traffic, revenue, customer satisfaction, and social media engagement.